Is setup included in the delivery fee?

Yes, all rentals include full delivery, on-site setup, and next-day or same-day pickup. No hidden setup charges.

Do you deliver to parks or public venues?

Yes, we deliver to parks, schools, and public spaces. However, you are responsible for confirming access, any required permits, and availability of water or power if needed.

What towns do you deliver to?

We serve all of Western Massachusetts and Northern Connecticut, including Springfield, Chicopee, Enfield, Hartford, Granby, Greenfield, Pittsfield, Northampton, and surrounding towns. Visit our Service Area page for a full list.

How Our Delivery, Setup, and Pickup Works

Q: Do I need to be home during delivery?

Not usually. As long as the setup area is accessible and cleared, our team can handle everything without you present. We’ll follow your placement instructions and secure everything professionally.

Q: Can I request a specific delivery time?

We offer delivery time slots at checkout, but exact times are finalized based on routing efficiency. If you need a tight delivery window, contact us in advance — fees may apply for guaranteed timing.

Learn how Party Patrol Rentals handles delivery, setup, and pickup of your bounce house, water slide, tent, or party rental. Our delivery team handles the heavy lifting on inflatables and tents so your event starts on time.

✅ What’s Included in Your Delivery Fee

When you rent with Party Patrol Rentals, your delivery fee includes far more than just dropping off equipment:

✅ Route-Based Delivery by trained professionals
✅ Professional Delivery & Equipment Setup (tents and inflatables)
✅ Next-Day Pickup or Scheduled Takedown
✅ Placement Consultation for optimal layout
✅ Staking, sandbags, or water barrels as the surface requires (filling water barrels is the customer’s responsibility unless arranged in advance)
✅ Weather-Resistant Setup for reliability

Professional Delivery & Equipment Setup

Our experienced delivery team provides professional setup of tents, bounce houses, and other applicable rental equipment. Tables, chairs, and similar rental items are typically delivered without setup unless arrangements have been made in advance with our staff. Additional setup fees may apply. Please refer to your rental agreement and itemized order confirmation for details on the services included with your rental.

⏱️ Delivery Windows & Route Planning

To serve multiple customers efficiently, we use a route-based delivery system:

📅 Deliveries may begin as early as 7:00 AM during peak season
🕒 Customers choose general time windows at checkout
📲 We confirm exact times as routes are finalized

Need a special time? Let us know early! We do our best to accommodate requests.

📦 What to Expect on the Day of Delivery

📞 You may receive a call or text before arrival
🚚 Crew arrives with your reserved equipment
🛠️ Setup of your tents and inflatables begins
📐 We confirm placement and safety before leaving

🧼 All items are sanitized. We return for teardown and haul-away of all rented equipment. Please have tables and chairs folded and stacked at the pickup spot.

🔁 Pickup & Takedown

Our standard pickup system works as follows:

🏠 Residential: Pickup is the next morning (as early as 6 AM)
🏢 Schools/Businesses: Same-day pickup during your selected time window
⛺ Large tents: May be picked up the following business day

Please ensure we have access for teardown and removal.

💬 Common Delivery Questions

Do I need to be home during delivery?
It is preferred. This way our crew can ensure proper setup area and educate the customer as to how to use the equipment. Also please ensure the area is accessible and free of debris.

Can I request a specific delivery time?
We try to meet preferences. Guaranteed windows may require a fee.

Is setup always included?
Setup is included for tents and inflatables on grass. Pavement, asphalt, and indoor setups carry additional fees. Tables, chairs, and similar items are delivered without setup unless arranged in advance.

Do you deliver to parks or venues?
Yes, just confirm access, permits, and available power/water.

📍 Service Area

We serve Western Massachusetts and Northern Connecticut, including:

Springfield, Chicopee, Holyoke, West Springfield, Amherst, Northampton, Enfield, Hartford, Granby, Pittsfield and more.

View our full delivery area →

📞 Have Questions?

We’re happy to help! Reach out anytime:

📱 Call/Text: (413) 230-0596
📧 Email: [email protected]

🎉 Ready to Book?

Start with our most popular rentals:

Bounce Houses Water Slides Tents & Packages